Send a package as you send a mail.

Explore a new way to send your package to your close family and friends without leaving your home.
Koli is mobile app, thought and designed by a young studio VILI&VE based in Paris.

CONTEXT : INTERNSHIP VILI&VE
ROLE : UX UI DESIGNER
YEAR : 2015
WITH : Pierre Bravoz

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Before starting any sketches, wireframes, we wanted to know and understand why users would be liable to use the app : what’s the boredom, what makes them angry to the point of leaving the post office before they even achieve their goal.
As I experienced these misadventures, one of my biggest challenge was to avoid self-referencial design. Unconsciously you can enforce your own mental models on the product design which may be very different from your user needs.

To avert any misunderstandings, we just asked around : family, friends, colleagues, went through forums or paid attention to people in post office.
We agreed, people complain about the time wasted due to a lack of employees, complex sending conditions lengthening the process.

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Working in progress - user task (or mind mapping) created with Mind Node software

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Working in progress - wireframe sketches

My mentor taught me why and how to build a user task via Mind Node. Create a keyword cloud in order to identify objectives and customer needs. This helped me to highlight the main functions of the app and started mapping out the user experience through wireframes.

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Start your journey by subscribing or connecting to the app.
You don’t want to wait ? Skip the step and jump to your first sending !

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First shipment ? Since you allow the app to access to your location and contact, you simply have to choose your recipient, the size of the boxe, select sending options and pick a date. The price will update automatically.

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THANK YOU FOR YOUR TIME !

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